Hampshire & Isle of Wight (HIOW) represents 1.8million people, holds 21 statutory organisations including Local Authority’s, Clinical Commissioning Groups, Trusts, Community and the regulators along with 42 Primary Care Network’s with Integrated Care T/CTs emerging.   Our plan sets out how we will address our challenges, and transform personalised care in HIOW to meet the expectations of local people.

We know that local people want:

  • more choice and control over their own health and wellbeing and more personalised care;
  • clear accessible information that allows them to live well for longer and better manage their health and care;
  • Better, safer care for major health conditions.

Our new service model, will support over 32,000 people with personalised care support, and prevent over 37,000 avoidable inpatient admissions by adopting “personalised care” as the underlying principle of every interaction. Our emphasis moves away from “what is the matter with me?” towards “what matters to me”. This means looking beyond the presenting condition and building resilience in individuals, communities and systems to support improved health and wellbeing. 

Embedding a personalised care approach gives people more choice and control over the decisions that affect their own health and wellbeing, building resilience in individuals, communities and systems to support improved health and wellbeing.

To achieve this we will focus on developing:

  • A whole population approach to support people of all ages and their carers, to manage their physical and mental health and wellbeing. Supporting people to make informed choices and decisions when their health changes;
  • A proactive and universal support offer, to people with long term physical and mental health conditions to build knowledge, skills and confidence through supported self-care and community-centered approaches;
  • Intensive approaches, to empowering people with more complex needs to have greater choice and control over the care they receive.