Personalised Care and Support Planning is a series of facilitated conversations in which the person, or those who know them well, actively participates to explore the management of their health and well-being, within the context of their whole life and family situation. This process recognises the person’s skills and strengths, as well as their experiences and the things that matter the most to them. It addresses the things that aren’t working in the person’s life and identifies outcomes and actions to resolve these.

Personalised Care and Support Planning is key for people receiving health and social care services. It is an essential tool to integrate the person’s experience of all the services they access, so they have one joined-up plan that covers their health and wellbeing needs. The personalised care and support plan is developed following an initial holistic assessment, around the person about the person’s health and well-being needs. The person, or their family, work hand-in-hand with their health and social care professionals, to complete this assessment which then leads to producing an agreed personalised care and support plan.

There is no set template for what a personalised care and support plan should look like but it should reflect the following:

  • a way of capturing and recording conversations, decisions and agreed outcomes in a way that makes sense to the person
  • be proportionate, flexible, coordinated and adaptable to a person’s health condition, situation and care and support needs
  • include a description of the person, what matters to them, and all the necessary elements that would make the plan achievable and effective.

Within Hampshire and Isle of Wight we are committed to ensuring that Staff have access to the right support and skills to develop these with individuals. Find out about the latest training on our events page or take a look at the resources below.

Page list

  • One Page Profile overview

    Short video offering guidance on how to complete a one page profile

  • D2A Webinar

    Discharge to assess webinar